Operationally Incorrect

Free Download — No credit card. No catch. Just the audit.

The OI Red Flag Audit

Is your business leaking revenue
without you knowing?

Check yourself against 21 warning signs — one for every phase of your client lifecycle. Find your biggest leak in under 10 minutes.

Free instant download

Built by operators who’ve audited dozens of service businesses — the same red flags come up every single time.

What you’ll get

A 3-page PDF audit you can work through in one sitting. No fluff, no theory — just a clear picture of where your ops are costing you.

  • 21 red flags across 7 operational phases — 3 per phase so nothing gets missed
  • A score key that tells you exactly what your result means and where to start
  • Phase-by-phase breakdown so you know which area is leaking the most revenue
  • A direct path to the framework that fixes what you find — no upsell, no bait-and-switch

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The 7 phases you’re being audited against

PHASE 01

Attract

Is your visibility actually converting?

PHASE 02

Capture

Are leads slipping through the cracks?

PHASE 03

Convert

Does your sales process depend on you?

PHASE 04

Onboard

Do clients start confused and tired?

PHASE 05

Deliver

Is scope creep eating your margin?

PHASE 06

Retain

Are you leaving repeat revenue behind?

PHASE 07

Scale

Is growth making things harder?

We built this audit because the same patterns show up in every business we work with. You don’t have a discipline problem. You have a systems problem. And this is where you find it.

— Justine & Brooke, The OI Team